Wednesday, December 06, 2006

Take That, Bellsouth!

As of today, Bellsouth no longer provides me with DSL service. A couple of technicians did whatever it is that technicians do and determined that the homes on my street are no longer eligible for DSL service. As it was explained to me, "When the power company came in and redid their lines, something happened to our lines that caused problems with the DSL." It is obvious to me that Bellsouth has determined that to fix our problem will cost more that we are worth as customers. I won't tell you what all I said to the customer service representative--it wasn't pretty.

However, Bellsouth has lost me as a customer altogether. I just finished speaking with a representative from another phone company that will now be providing my home telephone services--at a substantially lower cost that what I have been paying. I will also be switching to a local dial-up provider, a small company in Murfreesboro that has been around for a long time. This means that my email address will change, so some of you will need to update your address books. I'll send that info as soon as I make the changes.

Now that I have finally made the move to completely break ties with Bellsouth (well, I'll still love my brother even though he works for that outfit), I feel much better.

6 comments:

jettybetty said...

I just sent you an email--but now I don't know if you will get it?

Sounds like you've got things all figured out now--so you can just blog away!

JMG said...

I just tried replying to your email, but things are screwy with it. I think I may not be able to send email from there anymore.

My procedure went well. I've been home for about 20 minutes. Actually I'm at my mom and dad's--they wouldn't let me go home by myself while Husband is at work! My throat is pretty sore and will be for several days. But I'll be fine. Thanks for your prayers!!

Tony Arnold said...

I really don't know how Bellsouth stays in business. They have no sense of a business model. They have missed out on every communication move forward while they were positioned to be the first major player in such markets.

But they did not and still do not understand what business they are really in. They think they are a telephone company. They have never realized they are a communication company.

They will make a great case study for MBA schools.

Tony

Tony Arnold said...

P.S. I hope you heal quickly.

JMG said...

Thanks Tony!

Ayatollah Mugsy said...

Way to kick those infidels to the curb. But perhaps an ultimatum to your brother is in order ...